Refund policy

REFUND & RETURN POLICY

Last Updated: September 2026

At Handle Her, every order is carefully processed and prepared with our customers in mind. Please review our policy below before completing your purchase.

ALL SALES ARE FINAL

All purchases made through Handle Her are final sale. We do not offer refunds, returns, or exchanges for change of mind, accidental purchases, or incorrect item selections.

By placing an order with us, you acknowledge and agree to the terms of this policy.

ORDERED BY MISTAKE

Please review your cart carefully before submitting your order.

Handle Her is not responsible for orders placed accidentally, including but not limited to:

Ordering an item by mistake
Selecting the wrong bag, color, style, or variation
Selecting the wrong quantity
Entering an incorrect shipping address
Changing your mind after placing an order

Once an order has been submitted, we cannot guarantee that changes or cancellations can be made.

WRONG ITEM RECEIVED

If Handle Her makes an error and you receive an item that is different from what you ordered, please contact us as soon as possible so we can review the issue and determine the appropriate resolution.

Refunds, replacements, or other resolutions may be provided only when the mistake is confirmed to have been made by our store.

DAMAGED OR DEFECTIVE ITEMS

We carefully inspect our products before shipment. Once an order has been shipped, Handle Her is not responsible for any damage, loss, theft, delay, or other issue that occurs while the package is in transit or after delivery.

Customers should contact the shipping carrier directly regarding packages that are damaged, lost, stolen, delayed, or marked as delivered but cannot be located.

By placing an order with Handle Her, you acknowledge and agree that we are not responsible for packages once they have been shipped.

CUSTOMER SATISFACTION

We want you to love your purchase.

If you are unhappy with your order or feel that something isn’t right, while all sales remain final, you are welcome to leave your contact information and a brief description of your concern. Our team will be happy to follow up with you via email and review your experience.

Please understand that contacting us does not automatically guarantee a refund, return, or exchange.

HOW TO CONTACT US

For questions or concerns regarding your order, please provide:

Full name
Order number
Email address
Description of your concern
Photos, when applicable

Our team will review your inquiry and contact you by email if additional information or follow-up is needed.

FINAL AGREEMENT

By completing a purchase through Handle Her, you confirm that you have read, understood, and agreed to this Refund & Return Policy.

Shop carefully. Choose your bag wisely. Once she’s yours, she’s yours. 💋

ALL SALES ARE FINAL.

Refund policy

REFUND & RETURN POLICY

Last Updated: September 2026

At Handle Her, every order is carefully processed and prepared with our customers in mind. Please review our policy below before completing your purchase.

ALL SALES ARE FINAL

All purchases made through Handle Her are final sale. We do not offer refunds, returns, or exchanges for change of mind, accidental purchases, or incorrect item selections.

By placing an order with us, you acknowledge and agree to the terms of this policy.

ORDERED BY MISTAKE

Please review your cart carefully before submitting your order.

Handle Her is not responsible for orders placed accidentally, including but not limited to:

Ordering an item by mistake

Selecting the wrong bag, color, style, or variation

Selecting the wrong quantity

Entering an incorrect shipping address

Changing your mind after placing an order

Once an order has been submitted, we cannot guarantee that changes or cancellations can be made.

WRONG ITEM RECEIVED

If Handle Her makes an error and you receive an item that is different from what you ordered, please contact us as soon as possible so we can review the issue and determine the appropriate resolution.

Refunds, replacements, or other resolutions may be provided only when the mistake is confirmed to have been made by our store.

DAMAGED OR DEFECTIVE ITEMS

We carefully inspect our products before shipment. Once an order has been shipped, Handle Her is not responsible for any damage, loss, theft, delay, or other issue that occurs while the package is in transit or after delivery.

Customers should contact the shipping carrier directly regarding packages that are damaged, lost, stolen, delayed, or marked as delivered but cannot be located.

By placing an order with Handle Her, you acknowledge and agree that we are not responsible for packages once they have been shipped.

CUSTOMER SATISFACTION

We want you to love your purchase.

If you are unhappy with your order or feel that something isn’t right, while all sales remain final, you are welcome to leave your contact information and a brief description of your concern. Our team will be happy to follow up with you via email and review your experience.

Please understand that contacting us does not automatically guarantee a refund, return, or exchange.

HOW TO CONTACT US

For questions or concerns regarding your order, please provide:

Full name

Order number

Email address

Description of your concern

Photos, when applicable

Our team will review your inquiry and contact you by email if additional information or follow-up is needed.

FINAL AGREEMENT

By completing a purchase through Handle Her, you confirm that you have read, understood, and agreed to this Refund & Return Policy.

Shop carefully. Choose your bag wisely. Once she’s yours, she’s yours. 💋

ALL SALES ARE FINAL.